I enlisted the services of Seniors Helping Seniors in the summer this year continuing through to today. My mother is now 94 and has received truly outstanding care and attention from this organisation. The administration of booking visits and confirming with weekly Calendar confirmations makes planning straightforward. Local Management has been efficient and listened carefully to the needs of my mother to match the right carer to her personality.
The result has been a Care Provider who has bonded brilliantly with my mother to develop a deep understanding of her feelings and needs. Just an hour a day has given my sister and me tremendous reassurance that our mother is being looked out for. We get calls and texts directly from the Carer (without any breach of trust with my mother) when any concerns become apparent and any action is required. For anyone seeking help with companionship, chores, including shopping or household chores I could not recommend this organisation more highly.
I have always been very satisfied with the care Seniors Helping Seniors provide because of punctuality and genuinely taking an interest in what activity I am involved in. Giving me confidence in going out to places is important and to involve outside interests. I do feel the hourly rate of pay is too much especially since VAT added and the personal care/nursing and involving tablets is not needed and allowed in this type of care.
Very pleased with the service provided. It gave us peace of mind when we were away on holiday. Mum enjoyed the visits from her carers. They were always polite and courteous and had a good sense of humour. Thank you xx
Attentive and empathetic, Seniors Helping Seniors is an amazing concept allowing patients to get the most out of social interaction. My dad has enjoyed this experience thoroughly. He gets to explore past experiences from his youthful days and the service provider has done a magnificent job in reconnecting him with things that he had not explored in a long time. Such as history, philosophy, music. She has really given him a quality of life.
My carers from this agency watered the required areas of the garden, picked ripe fruit and stored in the freezer, cleaned floors, washed, dried and ironed some of my clothes as required. Drove me to the shops for shoes and also food. Also, drove me to my hospital appointment, went with me to find the right place, waited until the end of the conversation and drove me back home – all in a friendly, helpful way which made it a pleasure to have them around and to talk to.
Fantastic service, wonderful staff, and always kept me in day to day contact via phone and texts, would recommend this company to all who need a little or a lot of extra help and support with family or loved ones.
The manager and his team have been invaluable to me over the last couple of months. My father has dementia and needed someone to call on him on a regular basis, to check that he is taking medication. Also check on his eating, as he is likely to forget without prompting. It gives me peace of mind that he is being checked on every day. The fact that the same carers attend on a regular basis provides continuity for him and me. They also let me know if they have any concerns regarding his well being. At all times they have been efficient, caring and reliable. I would have no hesitation in recommending them to anyone in a similar situation. They are very accommodating should I need to reschedule hours etc and I feel comfortable calling and asking for help as they are so friendly.
Seniors Helping Seniors has been exactly the kind of care we have needed for my mother. Their daily visits ensure that my mother has daily contact with the outside world and we are kept up to date with how she is doing physically and emotionally, and with any issues that arise.
They are very good at feeding back to me, they are flexible with their visits, and they display compassion. My mother finds them very companionable, enjoying their company.
We are so grateful to you for what you have done for my husband………..nobody else could do it. What you and Linda have done made it easier for him to go through his days ………………
We just came back from northern Europe and the presence of you both during this recent past have been so important to him, his spirit… You and Linda can work wonders!
Keep up the good and important work !
May I wish you continued achievements and success in this great cause, Christian. THANK YOU !
“Helping you maintain your lifestyle, just how you like it. This is a wonderful organisation”
“Support provided for my elderly mother, discharged from hospital with no support, was brilliant. Out in place within 24 hours…and that was a bank holiday weekend. Could not have asked for more. Nothing was too much trouble for Carer. Excellent service provide by both career and management. Helpful, friendly and reliable.”
My Mum came to live with me for six months due to ill health and I soon realized that it would be very challenging to run a business, study for my LLM and also take good care of my Mum. I came across a leaflet advertising the services of Seniors Helping Seniors when I took my Mum for a session at the Gentle Gym. From the very first telephone conversation, the Manager demonstrated a clear grasp of our requirements and subsequently always bent over backwards to accommodate my Mum’s needs, even when we had to make changes to the schedule at short notice. Both he and his two nominated staff members always treated my Mum with unfailing courtesy and respect, whilst ensuring that she was always safe, warm when going out and well looked after.
I must admit that I was a bit nervous initially about leaving my Mum with “strangers” due to the cultural differences, but I need not have worried. My Mum now classes both the Manager and his team as dear friends and although she is now back in her home country, she regularly asks fondly after them.
I really cannot thank you enough and would have absolutely NO HESITATION in recommending your services !!
Bless you, Seniors Helping Seniors !!
The Canterbury Seniors Helping Seniors team have been a cornerstone of care for my mum (91 with dementia and living at home) for over two years. They are a truly exceptional team, with huge experience and driven by a genuine dedication to understanding needs and providing companionship care with great reliability, insight and sensitivity. My mum has wonderful friendships with her carers and trusts them. This has both enriched her life and has been a source of comfort for me. SHS have always been very responsive and have steered us safely through several unpredictable crises that dementia can bring – always going “the extra mile” when needed. Thank you SHS! – I’m not sure how we would have managed without you.
Seniors Helping Seniors respond promptly to my requests for carer cover which is such a help, and are always reliable. They allow me to enjoy without worry those aspects of my own life that I have been able to continue since my husband became ill. The carers who sit with my husband are all very experienced, empathic and extremely nice people. They fit in with his needs very sensitively. They are also happy to give me a hand with what housework I cannot manage myself, which is a great relief. I have no hesitation in recommending them.
“Seniors Helping Seniors is a fantastic service that we could not be without. Our grandmother finds the service invaluable and it helps her maintain her independence and enjoy life. Highly recommended.”
“I am enjoying the flexibility of the services and the dedication of staff. I highly recommend them. I always look forward to the provider coming, helping with meal times and organising the day.”
“I am delighted with the service provided for my Aunt, nothing is too much trouble for Christian and his Carers and he took the time to meet with my Aunt and provide Care Providers who he thought would get on with her best, as indeed they have. I would have no hesitation in recommending Seniors helping Seniors, they do an excellent job.”
“I would have no hesitation in recommending you to anyone in need of a carer. Your carers are always on time, professional and caring and my 93 year old Mum, who suffers badly with arthritis, and who is reluctant to change is more than happy with your service. And has said that the carers often go beyond their call of duty to help her and offer her comfort and support.”
“I needed support for my mother who has dementia to make sure she has lunch every day and help with the cleaning and was recommended to Seniors helping Seniors. They take time to sit and talk to my mum and are very reliable, the care they give is exceptional. I would certainly recommend them.”
“Very friendly, courteous Director and staff – efficient, professional service… My friend is now able to go out with her dog, which is such a boost to them both as she cannot find her way back if she goes out alone.”
“It was very refreshing to hear my nan sound so happy yesterday. She thoroughly enjoyed your company.”
“I cannot fault Seniors Helping Seniors with its sense of reliable and friendly, caring attention, proving a feeling of security in ones later years of life. I give thanks for the day I was introduced to this organisation.”
“Thank you for your help. The drive to our family gathering was good, your provider very nice and the car was comfortable. To have someone there waiting for us to take us back made the day relaxing and we enjoyed ourselves. ”
“Being the sole carer for my elderly Grandmother, but being a full time worker, it was extremely important I found the right support network at home for her. The support we received was both personal and highly professional. Christian and his team made us feel so welcome and was happy to cater around my Grandmother’s needs. My Grandmother was very relaxed and happy and I was stress free! I can’t recommend highly enough and express enough thanks for everything you’ve done”
“I am delighted with the caring and helpful manner my Mother and I have received from Seniors Helping Seniors. My Mother has dementia and needed help with her care. Their help and kindness has been invaluable. I couldn’t recommend them highly enough to everyone. We are so grateful and very happy with the service provided.”
“Carer was dedicated and looked after me very well – which was for a few hours. I did appreciate the close matching of carer to client!”
“Seniors helping seniors is fantastic for me, I don’t know what to without my visits. Your Provider is so helpful and caring. All her tasks is carried out with a smile. Thank you!”
“We have been pleased with the friendly service that Seniors Helping Seniors has provided for our mother. The carer has been very competent and the administration of the service by Seniors Helping Seniors has been efficient and pro-active. Based on our experience, we would recommend Seniors Helping Seniors to other people. Bill K and Liz M”
“Very kind, helpful and courteous. Would thoroughly recommend this service.”
“The person who I spoke to on the phone, was courteous, efficient and provided us with clear, understandable information and answered all our questions. They were able to offer a service that was appropriate to our needs and this was followed by an arranged meeting for introductions and confirmation of care plan. ”
“I would like to thank you for the help and support my mother received from you, even though brief. My mother got on well with your Provider and it was reassuring to me at that difficult time. Thank you once again, it was very much appreciated what you did for my mother. Valerie P. ”
“What a great help, my house has been decluttered and I was dreading it. Not only have I enjoyed the company but I feel better for it.”
“What a difference! The attention to detail when cleaning was like I used to do it when I was younger. She even took my laundry with her to iron at home when my iron failed. Truly recommend your people.”
“I am very happy indeed with the companionship care provided for a parent with dementia. The carers and management are kind, sensitive to needs, flexible and reliable and have made a real difference.”
“Christian drove me and my wife in my car, now that I can no longer drive, from Canterbury to a cottage in Sussex, and then, five days later picked us up for the return journey. He is an excellent driver and we would not have managed without Seniors Helping Seniors”
“Thank you for the time and effort you have taken to help me and my sister. A.W.”
“I am so happy with the garden service you provide. My garden has been transformed from overgrown to looking more like a park! The gentleman that comes has such a good eye for what to do and its delightful to see the results.”